On the basis that the vendor supplies the watch:
“Titan Black Limited” provides warranty coverage for at least five years from the date of purchase on all of its watches from the Titan Black collection or 'Design your own' section.
All watches supplied to Titan Black for customisation will not be covered with a warranty unless individual specifications are drawn up in advance. This is determined on a case by case basis.
Our warranty covers accuracy of the timekeeping (watch mechanism), and battery replacement for the time period stated. This excludes - straps, crystal glass, watch case & bracelet damage caused by improper use, excessive wear and tear, physical/accidental abuse and damage resulting from wear under conditions exceeding the watch manufacturer’s water resistance limitations.
FOR WARRANTY CLAIMS OTHER THAN ACCURACY OF TIME KEEPING, TITAN BLACK RESERVES THE RIGHT TO DETERMINE IF THEY ACCEPTED OR NOT AND IF NOT THEN THE CUSTOMER WILL BE CHARGED FOR THE WORK TO BE COMPLETED WHICH MUST BE PAID BEFORE THE WORK IS COMPLETED AND RETURNED TO THE CUSTOMER.
All shipping and handling costs in connection with warranty service are the responsibility of the customer. This warranty is valid only at “Titan Black Ltd.” Improper repair or warranty service performed by someone other than “Titan Black Ltd.” will void this warranty.
TITAN BLACK LTD DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS WATCH, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
For warranty terms and conditions when the watch is not supplied by the vendor please contact our customer service department at info [at] titanblack.co.uk
For additional questions concerning warranty service, please contact our customer service department at info [at] titanblack.co.uk
TITAN BLACK IS AN INDEPENDENT LIMITED COMPANY. WE ARE NOT IN ANY WAY AFFILIATED TO THE ORIGINAL WATCH BRANDS WHOSE PRODUCTS WE CUSTOMISE AND OFFER FOR SALE. ALL WATCH WARRANTIES ARE THE SOLE RESPOSIBILTY OF TITANBLACK LTD. THE ORIGINAL MANUFACTURER IS UNDER NO OBLIGATION TO REPAIR OR REFUND THESE PRODUCTS.